Screens and touch
Cracked glass, black screens, touch failure, display lines, flicker, brightness problems, and frame damage.
Checking repair intakeConfirming current repair-request availability.
Nationwide mail-in phone repair
Fix the phone.
Respect the data.
Screens, batteries, charging faults, cameras, liquid damage, software problems, and board-level failures handled with clear approvals and privacy-minded testing.
01 / PrivacyAccess only when requiredWe explain when functional testing genuinely requires device access.
02 / ApprovalNo surprise workYou approve the estimate before additional paid work begins.
03 / OptionsParts explained clearlyAvailable aftermarket, refurbished, premium, and OEM choices are identified.
04 / TestingFunctions checkedRelevant display, charging, camera, audio, wireless, and sensor functions are tested.
Common phone repairs
More than a screen swap.
The symptom is the starting point, not the diagnosis. FixLabs checks the surrounding hardware so a damaged connector, liquid exposure, bent frame, or power fault does not get hidden behind a quick part replacement.
Batteries and charging
Fast battery drain, unexpected shutdowns, swollen batteries, USB-C or Lightning port faults, and wireless charging issues.
Cameras and audio
Camera modules, focus faults, microphones, speakers, earpieces, buttons, vibration motors, and damaged flex cables.
Liquid damage
Careful inspection, corrosion assessment, cleaning, board diagnosis, and an honest repairability discussion.
Startup and update faults
Boot loops, failed updates, storage pressure, transfer trouble, and account-neutral software troubleshooting.
Microsoldering
Ports, connectors, filters, charging circuits, trace repair, and deeper no-power or no-data faults when practical.
Privacy by default
A passcode is not an intake requirement.
Many physical repairs can begin without access to personal content. When unlocked testing is necessary to confirm cameras, microphones, cellular service, sensors, or another approved function, we explain the reason and use the minimum access needed.
- Remove sensitive apps or use a repair mode when your device supports one.
- Back up important data before shipping whenever the phone remains usable.
- Never include account passwords in a package.
- Remote wipe can prevent final testing, so coordinate with us before using it.
Before mailing
Protect the phone and the repair.
Power the phone down, remove cases and unrelated accessories, document its condition, and cushion every side of the device. Do not mail a swollen or actively damaged lithium battery without speaking to us first.
Important battery warning
A swollen, smoking, punctured, leaking, or unusually hot battery requires special handling and may not be accepted through normal mail. Stop charging it and contact FixLabs before packing.
Tell us what happened.
Start with the symptoms, model, damage history, and what matters most on the device. Eligible customers can also explore phone repair payment options. Read phone and tablet repair news for current calibration, charging, battery, and data-transfer context.