Mail-in repair intake

Request a repair.

Tell us what you need, from repair diagnostics and virus removal to upgrades, cleaning, data recovery, or a complete custom PC build. We will review the request and explain the next step.

What happens next Your request starts with a review.

Submitting this form creates an intake record and repair number. Paid repair work still requires estimate approval.

About you

We use this information for repair communication and return shipping.

Your device & service

Choose the closest match. “Not sure—diagnose it” is always acceptable. See our starting prices and service ranges ↗.

Choose a device and we’ll show only the services that fit it.

What happened?

Select anything that applies, then describe what you see. It is completely fine if you are unsure.

Authorization

Submitting this form creates an intake record. It does not authorize paid repair work. Additional faults, damage, parts, or device complexity may change the final cost; [FIX]labs will disclose additional work unless it is covered by a separately stated preauthorized amount.